How to prepare office electronics for pickup
Start by asking about the pickup. Once we’ve agreed on the equipment and access, this checklist will help your team prepare it safely and keep sensitive storage out of the load.
Agree on storage handling
Back up required data and confirm which drives ORT is authorized to process. Ask about ShredOS wiping for supported HDDs or device-native Secure Erase/Sanitize for supported SSDs, with verification and a written outcome for each drive. Keep storage outside that agreement.
Clear network gear configs
Have authorized IT staff follow the manufacturer’s instructions to remove passwords, VPN keys, and network details before release.
Pull removable storage
Remove SIM cards, microSD cards, USB drives, and any drives you want to keep out of the batch.
Unrack and unmount
Discuss mounted equipment and lifting requirements with us first. After pickup is confirmed, have qualified staff disconnect and remove it safely.
Group and roughly count
Sort by type and get a rough count. Put monitors together and PCs together. Exact model numbers aren’t needed.
Set aside anything questionable
Tell us about damaged batteries, unknown materials, or large appliances. Do not handle or transport a damaged battery without instructions from a facility that accepts it.
Stage it for easy access
After we agree on the pickup, group equipment in the agreed accessible area. Keep exits clear and tell us about stairs or heavy items.
Don’t skip data prep
Office equipment can store sensitive data on PCs, printers, and network gear. Start with the data-preparation guide. If you handle regulated data and can’t verify a wipe, use a certified data-destruction provider before anything leaves the building; we don’t provide that service.
Equipment to ask about
We consider working or repairable office electronics across Northwest Arkansas, including computers, monitors, servers, and networking gear. Large appliances, damaged batteries, and loads too big for a small vehicle need another route; the disposal guide covers those. See What We Take for specifics.
Planning an office clear-out?
Call or email before you start moving equipment. We’ll discuss what we can collect and how to prepare it.